🍪 Cookie Policy
Effective Date: July 19, 2025
Company: WEBVALIX
Website: https://www.webvalix.com
Contact Email: support@webvalix.com
1. Introduction
At WEBVALIX, we prioritize user trust and digital security. This Cookie Policy explains what cookies are, how we use them, and what rights users have regarding their data.
We are committed to using only those cookies which are essential for basic functionality, analytics, and customer support.
2. What Are Cookies?
Cookies are small text files that websites store in a user's browser to remember certain information. While many websites use cookies to personalize experiences or track behavior, WEBVALIX strictly limits their use to operational and analytical purposes only.
We do not store any user session, login token, or preference cookies. WEBVALIX focuses on high-security practices — even logged-in users are automatically logged out upon refreshing the browser to prevent unauthorized session retention.
3. What Types of Cookies We Use
Cookie TypePurposeStored DataEssential CookiesSupport basic website operations (e.g., chat, security)Limited to system-based functionalityAnalytics CookiesTrack anonymous visitor data for performance analysisGoogle Analytics – page views, region infoChat SessionMaintain live chat conversations during the visitTemporary data linked to current chat only
4. Tools We Use
📊 Google Analytics
We use Google Analytics to monitor website performance. It provides insight into how users interact with our site — including pages visited, country, and time spent. This data is retained by WEBVALIX indefinitely for performance monitoring and optimization purposes.
💬 Live Chat
Our live chat tool helps users communicate with our support team in real time. Chat history is securely stored and can be referenced if needed for clarity, dispute resolution, or service verification. This ensures accountability and transparency — giving our clients confidence in our support system.
5. No Use of Personalization or Tracking
WEBVALIX does not use:
Any form of behavioral tracking
User profiling
Language preference storage
Third-party advertising cookies
All user data remains private, secure, and untouched — unless explicitly required to fulfill a requested service.
6. Cookie Consent
As of now, WEBVALIX does not display a cookie consent banner. However, future updates may introduce a simple banner notifying users of cookie usage, with an option to allow or reject all cookies.
We do not offer granular cookie preferences, as we do not use any cookies that require such control.
7. Data Retention
Analytics data: Retained permanently
Chat data: Retained for record-keeping, quality assurance, and service accountability
No cookies store personal data like name, email, or passwords
8. Your Control & Rights
Users can manage cookies directly from their browsers by clearing cache or disabling cookies in settings. While this may limit some functionalities (like chat), it will not affect service security or access.
9. Contact for Cookie Concerns
If you have any questions or concerns related to this Cookie Policy or data practices, please reach out to our support team:
WEBVALIX is committed to strict security, zero-compromise integrity, and complete transparency.
